Shipping and Handling
CoolParts.com ships all domestic orders via UPS. The shipping charge is determined by your shipping method, package weight, and dimensions.
- Shipping charges are billed on all orders. (If your order needs to be packaged in multiple boxes it will be considered multiple shipments.)
NOTE:
- Call for shipping charges on Heads, Engine Stands, Floor Jacks.
- Crankshafts ordered with a kit will be considered a 2nd order.
- Gas charged shocks, paint, brake cleaner, carb cleaner cannot ship air freight.
- UPS adds $1.75 for rural delivery.
- We can not ship to countries which shipments are prohibited by the United States Government. See Shipping Countries
Shipping and handling charges will be added to all orders. All claims for shortages must be made within 10 days of receipt order.
Delivery Times
Delivery time from CoolParts.com ranges from 1 to 5 business days, depending on your delivery area. Rural addresses may take an additional 1 to 2 days.
Drop Shipping
Drop shipping is allowed on charge card orders. All manufacturer special handling fees apply.
CoresAll cores must be returned to:
CoolParts.com
801 Lewis Blvd.
Sioux City, IA 51105
Freight must be prepaid. The manufacturers require that cores be returned in original boxes. Cores must be rebuildable and not damaged, broken, disassembled or have missing pieces. All returns must have Exchange/Return Form, provided on invoice.
ReturnsAll returns must be prepaid. No collect shipments will be accepted. Return parts in original box undamaged to:
CoolParts.com
801 Lewis Blvd.
Sioux City, IA 51105
Only new, unused parts and defects will be accepted for refunds. All new returns are subject to a 15% restock charge after 60 days. All returns must have Exchange/Return Form, provided on invoice.
RefundsRefunds from charge card orders are credited to the same card number from which the purchase was made.
PricesAll prices are subject to change.
Shipping CountriesThese countries are authorized for International Shipments as identified by the U.S. D.O.C and are subject to change without notice:
ALBANIA, ALGERIA, AMERICAN SAMOA, ANDORRA, ANGOLA, ANGUILLA, ANTIGUA & BARBUDA, ARGENTINA, ARMENIA, ARUBA, AUSTRALIA, AUSTRIA, AZERBAIJAN, AZORES, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELGIUM, BELIZE, BENIN, BERMUDA, BOLIVIA, BONAIRE, BOSNIA, BOTSWANA, BRAZIL, BRITISH VIRGIN ISLES, BRUNEI, BULGARIA, BURKINA FASO, BURUNDI, CAMBODIA, CAMEROON, CANADA, CANARY ISLANDS, CAPE VERDE, CAYMAN ISLANDS, CENTRAL AFRICAN REPUBLIC, CHAD, CHANNEL ISLANDS, CHILE, COLOMBIA, COOK ISLANDS, COSTA RICA, COTE D'IVOIRE, CROATIA, CURACAO, CYPRUS, CZECH REPUBLIC, DEM REP OF CONGO, DENMARK, DJIBOUTI, DOMINICA, DOMINICAN REPUBLIC, ECUADOR, EGYPT, EL SALVADOR, ENGLAND, EQUATORIAL GUINEA, ERITREA, ESTONIA, ETHIOPIA, FAEROE ISLANDS, FIJI, FINLAND, FRANCE, FRENCH GUIANA, FRENCH POLYNESIA, GABON, GAMBIA, GEORGIA, GERMANY, GHANA, GIBRALTAR, GREECE, GREENLAND, GRENADA, GUADELOUPE, GUAM, GUATEMALA, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HOLLAND, HONDURAS, HONG KONG, HUNGARY, ICELAND, INDIA, INDONESIA, ISRAEL, ITALY, JAMAICA, JAPAN, JORDAN, KAZAKHSTAN, KENYA, KIRIBATI, KOSRAE, KUWAIT, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MACAU, MACEDONIA, MADAGASCAR, MADEIRA, MALAWI, MALAYSIA, MALDIVES, MALI, MALTA, MARSHALL ISLANDS, MARTINIQUE, MAURITANIA, MAURITIUS, MEXICO, MICRONESIA, MOLDOVA, MONACO, MONGOLIA, MONTSERRAT, MOROCCO, MOZAMBIQUE, MYANMAR, N. MARIANA ISLANDS, NAMIBIA, NEPAL, NETHERLANDS, NETHERLANDS ANTILLES, NEW CALEDONIA, NEW ZEALAND, NICARAGUA, NIGER, NIGERIA, NORFOLK ISLAND, NORTHERN IRELAND, NORWAY, OMAN, PAKISTAN, PALAU, PANAMA, PAPUA NEW GUINEA, PARAGUAY, PEOPLES REP OF CHINA, PERU, PHILIPPINES, POLAND, PONAPE, PORTUGAL, PUERTO RICO, QATAR, REPUBLIC OF CONGO, REPUBLIC OF IRELAND, REPUBLIC OF YEMEN, REUNION, ROMANIA, ROTA, RUSSIA, RWANDA, SABA, SAIPAN, SAN MARINO, SAUDI ARABIA, SCOTLAND, SENEGAL, SEYCHELLES, SIERRA LEONE, SINGAPORE, SLOVAKIA, SLOVENIA, SOLOMON ISLANDS, SOUTH AFRICA, SOUTH KOREA, SPAIN, SRI LANKA, ST. VINCENT/GRENADINE, ST. BARTHELEMY, ST. CHRISTOPHER, ST. CROIX, ST. EUSTATIUS, ST. JOHN, ST. KITTS & NEVIS, ST. LUCIA, ST. MAARTEN, ST. MARTIN, ST. THOMAS, SURINAME, SWAZILAND, SWEDEN, SWITZERLAND, SYRIA, TAHITI, TAIWAN, TAJIKISTAN, TANZANIA, THAILAND, TINIAN, TOGO, TONGA, TORTOLA, TRINIDAD & TOBAGO, TRUK, TUNISIA, TURKEY, TURKMENISTAN,TURKS & CAICOS ISLANDS, TUVALU, UGANDA, UKRAINE, UNION ISLAND, UNITED ARAB EMIRATES, UNITED KINGDOM, URUGUAY, UZBEKISTAN, VANUATU, VATICAN CITY STATE, VENEZUELA, VIETNAM, VIRGIN GORDA, WAKE ISLAND, WALES, WALLIS & FUTUNA ISLANDS, WESTERN SAMOA, YAP, ZAMBIA, ZIMBABWE.
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